This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our Services, shop on our Services, or communicate with us regarding website matters (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Privacy Policy Changes
We may update this Privacy Policy from time to time, including to reflect changes in our practices or other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the “Last Update” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

In order to provide the Services, we have collected your personal information through various channels over the past 12 months, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our website and how you use our services. When we use the term “personal information,” we mean information that can identify, associate, describe, or relate to you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you submit directly to us through our services may include:

Contact information, including your name, address, phone number, and email address.

Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account information, including your username, password, security questions, and other information used for account security.

Shopping information, including items you browse, items added to your cart, items saved to your account (such as points, reviews, referrals, or gift cards), or purchase history.

Saved points/product reviews/referrals/gift cards

Customer support information, including information you choose to provide when communicating with us, such as information provided when sending messages through the service.

Some service features may require you to provide your personal information directly to us. You may choose not to provide this information, but this may prevent you from using or accessing these features.

Information We Collect About Your Usage

We may also automatically collect certain information related to your interactions with the Service (“Usage Data”). For this purpose, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information such as how you access and use our website and account, including device information, browser information, network connection information, IP address, and other information related to your interactions with the Service.

Information We Obtain from Third Parties

Finally, we may obtain your information from third parties, including suppliers and service providers who collect information on our behalf, such as:

Companies that support our website and services, such as Shopify.

Our payment processors collect payment information (such as bank account, credit or debit card information, billing address) to process your payments in order to fulfill your orders and provide you with the products or services you request, thereby fulfilling our contract with you.

When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or our third-party partners may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be processed in accordance with this Privacy Policy. See also the “Third-Party Websites and Links” section below.

How We Use Your Personal Information
Providing Products and Services. We will use your personal information to provide you with services to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipments, assisting you with returns and exchanges, and other functions related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will process your information in accordance with its Privacy Policy and Consumer Privacy Policy.

Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional messages via email, SMS, or mail, and displaying advertisements for products or services to you. This may include using your personal information to better tailor services and advertising on our website and other websites. If you are a resident of the European Economic Area (EEA), the legal basis for these data processing activities is our legitimate interest in selling our products, under Article 6, paragraph 1(f) of the General Data Protection Regulation (GDPR).

Security and Fraud Prevention. We will use your personal information to detect, investigate, or take action against potential fraud, illegal, or malicious activity. If you choose to use this service and register an account, it is your responsibility to ensure the security of your account credentials. We strongly recommend that you do not share your username, password, or other access information with anyone. If you believe your account has been compromised, please contact us immediately. If you are a resident of the European Economic Area (EEA), the legal basis for our processing of this data is our legitimate interest in protecting the security of your and other customers’ websites, under Article 6, paragraph 1(f) of the General Data Protection Regulation (GDPR).

Communication and Service Improvement. We will use your personal information to provide customer support and improve our services. This is in our legitimate interest so that we can respond to your needs promptly, provide you with efficient service, and maintain our business relationship with you in accordance with Article 6, paragraph 1(f) of the General Data Protection Regulation (GDPR).

Like many websites, we use cookies on our website. For specific information about the cookies we use in connection with your Shopify store, please visit https://www.shopify.com/legal/cookies. We use cookies to support and improve our website and services (including remembering your actions and preferences), to perform analytics, and to better understand user interactions with the services (which is in our legitimate interest in managing, improving, and optimizing the services). We may also allow third parties and service providers to use cookies on our website to better customize services, products, and advertising on our website and other websites.

Most browsers automatically accept cookies by default, but you can choose to delete or refuse cookies through your browser settings. Please note that deleting or blocking cookies may negatively impact your user experience and may cause some services (including certain features and general functions) to malfunction or become unusable. Furthermore, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.

Our website also supports the Global Privacy Control (GPC) signal, which allows you to opt out of certain information use or disclosure. If you notify us of your preference via GPC, we will treat the signal as a valid request for you to opt out of information sharing/targeted advertising on your associated browser or device. If we are able to link the device sending the signal to your Shopify account, we will also apply the opt-out request to that account. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Apart from Global Privacy Control, we do not recognize other “Do Not Track” signals that your web browser or device may send.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contractual purposes, legitimate purposes, and other reasons set forth in this Privacy Policy. These circumstances may include:

With suppliers or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

We share your information with our business and marketing partners to provide you with services and serve advertisements. Our business and marketing partners will use your information in accordance with their respective privacy statements.

When you instruct, request, or otherwise consent to us disclosing certain information to third parties, such as shipping products to you or through your use of social media widgets or login integrations, we will obtain your consent.

We may transact with our affiliates or other companies within the group for the legitimate and successful operation of our business.

In business transactions such as mergers or bankruptcies, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable Terms of Service, and to protect or defend the Service, our rights, and the rights of our users or others.

In the past 12 months, we have disclosed the following categories of personal and sensitive personal information for the purposes described in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information” above:

Categories: Recipient Categories
Identifiers, such as basic contact information and certain order and account information
Categories of personal information listed under the California Customer Records Act include basic contact information and certain order and account information.

Business Information, such as order information, shopping information, and customer support information

Internet or other similar network activity, such as usage data

Geographic Data, such as location determined by IP address or other technical means.

Suppliers and third parties providing services on our behalf (such as internet service providers, payment processors, logistics partners, customer support partners, and data analytics providers)
Business and Marketing Partners
Affiliates
We will not use or disclose sensitive personal information or use it to infer your characteristics without your consent.

With your consent, we will share your personal information for advertising and marketing campaigns, as detailed below.

In the past 12 months, we have “sold” and “shared” (as defined by applicable law) personal information for advertising and marketing purposes, as detailed below.

Personal Information Categories
Recipient Categories
Identifiers such as names, email addresses, and phone numbers
Business and Marketing Partners
Business information, such as records of purchasing products or services.
Business and Marketing Partners
Usage of Data
Business and Marketing Partners
User-Generated Content
This service may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of ​​this service, that content will be public and accessible to anyone.

We have no control over who can access the information you choose to make public, nor can we guarantee that parties accessing such information will respect your privacy or ensure its security. We are not responsible for the privacy or security of any information you disclose, or for the accuracy, use, or misuse of any information you disclose or receive from third parties.

Third-Party Websites and Links
Our website may provide links to websites or other online platforms operated by third parties. If you click on a link to a website that is not affiliated with or controlled by us, you should carefully read its privacy and security policies and other terms and conditions. We do not guarantee or assume responsibility for the privacy or security of these websites, including the accuracy, completeness, or reliability of the information on these websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of this service and/or users of these third-party platforms, without any restrictions on our or third-party use of this information. Unless otherwise stated in this service, our provision of such links does not imply our endorsement of the content on these platforms or their owners or operators.

Children’s Data
This service is not intended for children, and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with personal information about a child, you can contact us using the contact information below to request the removal of that information.

As of the effective date of this Privacy Policy, we are unaware that we “share” or “sell” (as defined by applicable law) the personal information of individuals under the age of 16.

Information Security and Retention
Please note that no security measure is perfect, and we cannot guarantee “absolute security.” Furthermore, any information you send to us may be vulnerable during transmission. We advise you not to send us sensitive or confidential information through insecure channels.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on your place of residence, you may have some or all of the following rights related to your personal information. However, these rights are not absolute and may only apply in specific circumstances, and in some cases, we may refuse your request to the extent permitted by law.

Right to Access/Right to Know: You have the right to request access to the personal information we hold about you, including details relating to how we use and share your information.

Right to Erasure: You have the right to request that we erase the personal information we hold about you.

Right to Correction: You have the right to request that we correct any inaccurate personal information we hold about you.

Right to Portability: In some circumstances, you have the right to obtain a copy of the personal information we hold about you and request that we transfer it to a third party, subject to certain exceptions.

You have the right to opt out of selling or sharing your personal information or targeted advertising: You have the right to instruct us not to “sell” or “share” your personal information, or to opt out of using your personal information for “targeted advertising” purposes as defined by applicable privacy laws. Please note that if you access our website with your “Global Privacy Controls” opt-out preference enabled, we will automatically consider this as your opt-out of the information about the device and browser you use to access the website, depending on your location. Restriction of Processing: You have the right to request that we cease or restrict the processing of your personal information.

Withdrawal of Consent: If we rely on your consent to process your personal information, you may have the right to withdraw that consent.

Appeal: If we refuse to process your request, you have the right to appeal our decision. You can appeal by replying directly to our refusal notice.

Managing Communication Preferences: We may send you promotional emails, and you can opt out of receiving such emails at any time via the unsubscribe link in the email. If you choose to unsubscribe, we may still send you non-promotional emails, such as those about your account or orders.

You can exercise these rights by following the instructions on our website or by contacting us using the contact information provided below.

We will not discriminate against you for exercising any of the above rights. Before providing a substantive response to your request, we may need to collect your information to verify your identity, such as your email address or account information. Under applicable law, you may appoint an authorized agent to make requests on your behalf. Before accepting an agent’s request, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your requests promptly as required by applicable law.

Complaints

If you are dissatisfied with how we handle your personal information, please contact us using the contact information provided below. If you are not satisfied with our response, you may have the right to appeal our decision or file a complaint with your local data protection authority, depending on the specific regulations in your region, using the contact information provided below. For the European Economic Area (EEA), you can find a list of data protection regulators here.

International Users

Please note that we may transfer, store, and process your personal information outside your country of residence. Your personal information may also be processed by our employees, third-party service providers, and partners in these countries.

If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms, such as standard contractual terms of the European Commission, or any equivalent contract issued by the relevant UK authorities (as the case may be), unless the data is transferred to a country deemed to provide an adequate level of protection.